SENIOR INFORMATION ARCHITECT PROJECTS
	FusionFall MMOG An MMOG online game geared toward kids. Website:  www.fusionfall.com Information architecture for the internet services for account creation and management, registration and login and subscription Usability enhancements to the in-game user interface controls
	InterContinental Hotels Group An ecommerce website with tools to search for hotels, view hotel information, conduct reservations, and manage loyalty account. Website:  www.ichotelsgroup.com Refinement of map search features Redesign of individual hotel pages Incremental enhancements designed to increase conversion revenue
	Cingular Wireless An observational study including video & audio observation, detailed task logging and interviews.  Object was to create objective findings on user interactions within Cingular stores. Member of a 5-person team who: Planned & executed extensive observational study in Cingular Stores Detailed analysis of task information Created findings presentation for executives
	The Coca-Cola Company through IBM, Knowledge & Content Management Practice Information Architect Website:  www.coke.net/myportal Technologies:  IBM Websphere Portal Server; Tivoli Access Manager, Interwoven Teamsite Content Management System, HTML, SQL A secure intranet document repository for sales and marketing materials.  Implemented using IBM Websphere Portal Server technology. Client workshops Evaluation and refinement of functional requirements Development of navigational flow diagrams Interaction design documented within wireframes
IBM Innovation Center::ATLANTA
	Harrah’s Entertainment IBM Atlanta Interactive Design Studios, 2000 Lead Information Architect, Detailed Design/Development Phase A redesign of harrahs.com to provide single interface for all Harrah’s properties, reservation capabilities, and rewards program account access. Directed information design team of three including: Creation of detailed flows & functional templates Creation of content management templates Website:  www.harrahs.com
	Prudential Financial IBM New York Interactive Design Studios, 2000 Lead Information Architect, Digital Branding Engagement A user-centric design engagement for a major financial services company.  Created design for portal interface for several lines of business, including  unified account access, trading and financial planning features. Client workshops User research Creation of user profiles & scenarios Development of high level concepts with creative team Development of flows  Website:  www.prufn.com
	Ryder Transportation & Logistics IBM Atlanta Interactive Design Studios, 2000 Lead Information Architect, Solution Design Phase High-level engagement to provide redesign of Ryder.com including unification of multiple diverse existing websites, unified account access, implementation of content management.    Capturing & refining client’s requirements  Development of high level concepts with creative team Development of phased implementation approach High level information design
	PricewaterhouseCoopers Innovation Intranet IBM Atlanta Interactive Design Studios, 1999 Lead Information Architect, Design & Development Phases An intranet site created as a place to gather and refine ideas for company improvement from individual employees.  Includes multiple user levels, approval process, threaded discussion per idea. Capturing & refining client’s requirements  High level information design Detailed information design
	Siemens ICN Digital Branding IBM Atlanta Interactive Design Studios, 1999 Lead Information Designer, Digital Branding Engagement A Digital Branding engagement in tandem with various e-business strategy, change management initiatives for Siemens ICN.  This engagement was put on hold by the client before it was completed so that the client could determine a global e-business strategy.   Client workshops User research Creation of user profiles Creation of user scenarios Development of High level concepts with creative team

 

USWEB CORPORATION
Internet, Extranet Development
	Tensar Earth Technologies Web Site Corporate Web site featuring construction-related systems and solutions.  This Web site was designed for maximum impact to several very specific user groups.  A large and multi-layered site, it features a Sales Rep Locator, a Project Locator and a repository of technical documentation for construction systems.   Information Architect Developed high-level and detailed information design solution & documentation for this robust and challenging site.  Worked with marketing specialist and interface designer to refine & implement design solution and content development. Web Site:    http://www.tensarcorp.com