Senior Information Architect, User Experience Architect, User Experience Design, Interaction Design, Usability, Strategy, Design, Documentation, Creativity, Collaboration, Communication, Accessibility, eCommerce, Innovation, User-Centered Design, Ideation
 
Project Portfolio  |  Academic Projects


OBJECTIVES

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Sr. User Experience Architect

 2/99 to present

 I design and document the functional flow, navigation and organization of content for Internet applications. I am experienced with all phases of the process from user research to requirements to design and development. Interaction design activities can include heuristic evaluation, requirements gathering, persona development, and creation of navigational flow charts and wireframes.

Project Portfolio

Clients:
  • IBM
  • InterContinental Hotels Group
  • Cingular Wireless
  • HP
  • USWeb
  • WestWayne
 Projects:
  • U.S. IRS Intranet
  • georgia.gov
  • ICHotelsgroup.com
  • Coca-Cola Intranet
  • Price-waterhouse Coopers Intranet
  • Ryder Logistics
  • Siemens ICN Intranet
  • Harrahs.com
  • Prudential Financial Digital Branding
  • RussellAthletic.com
  • Florida’s Natural Internet Marketing
  • Tensarcorp.com
  • Cingular Observational Study

Information Architect / Interactive Producer 

3/97 - 2/99

As an Information Architect / Interactive Producer, I managed the design and development of interactive projects and was regularly responsible for the information design.

Clients:
  • Elemental Interactive
  • iXL/Floyd Design
  • Mindflex
  • Still Current Development
  • Health Science Media
Projects:
  • Time Warner Training CD
  • Bayer Interactive Kiosk
  • Blockbuster Presentation


Manager, Presentation Services

MCI Telecommunications Corp.
Atlanta, GA
2/95 - 2/97

 As Presentation Services Manager, I supervised a team of Interactive Media Producers within the sales and marketing division. Rapid development included Internet/Intranet applications, interactive multi-media presentations on CDROM and PDF. 
  

Multimedia Designer

Still Current Design, Inc.
Atlanta, GA. 
1/92 - 5/94

 Designed and produced graphic interfaces for various multimedia kiosks, specializing in economic development and utilities industries.


Publications Specialist

Windsor Group, Inc.
Atlanta, GA 
8/90 - 1/92

 Produced collateral materials for this automobile insurance company in a desktop publishing role.


Graphics Specialist

Med Images, Inc.
Knoxville, TN 
11/88 - 8/90

 Designed and produced marketing materials for this start-up company, specializing in the production of medical transcriptions with color photos.  Also managed printing and distribution of medical reports.


Electronic Artist

Digital A.V.
Knoxville, TN. 
11/86 - 11/88

 Designed and produced computer graphic illustrations for this start-up company.  Edited and compiled "electronic brochures," consisting of video, computer graphics and narration.
 
 
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CHI Atlanta
Usability Professionals' Association
The Interactive Media Alliance

1997-1998, Membership Committee Chair 
1998 Executive Board Member
 
 
EDUCATION

Georgia Institute of Technology
2009

Masters in Human-Computer Interaction

Areas of Interest: Creativity Support Tools

Academic Projects:  http://carolbales.pbwiki.com/



University of Tennessee at Knoxville
1986 		 BFA in Studio Art, concentration in painting. 

Graduated with Honors.

Studied graphic design and computer programming as well, in order to prepare for a career in computer graphics.

Served as Co-Chair of the Student Art League in 1986.
 
 
CONTACT

carolbales@mindspring.com